36+ MEDDPICC discovery questions - sales qualification

May 6, 2024

MEDDPICC is a proven sales framework that aids professionals in identifying all the key aspects of a potential sale. It is particularly well-suited for complex sales environments. Below are 36 questions designed to help you effectively qualify your prospects.

Metrics - What questions should you ask to understand the key metrics influencing the customer's decision?

  • What key performance indicators (KPIs) do you use to measure success in your current setup?
  • How do you quantify the impact of your current solutions on your business?
  • How do you measure the ROI of projects or investments in your area?
  • What financial, productivity, or efficiency gains are you targeting with this project?

Economic Buyer - What questions should you ask to identify the economic buyer?

  • Who is the decision-maker for this purchase?
  • What are the financial goals or constraints that influence your decision-making process?
  • How do budget approvals work within your organization for projects like this?
  • What is your budget cycle, and are there optimal times during the year for proposing new investments?

Decision Criteria - What questions should you ask to clarify the decision criteria?

  • What are the main criteria you will use to evaluate our solution?
  • Can you walk me through your evaluation process for new solutions?
  • Are there any must-have features or functionalities that your solution needs to have?
  • How do you prioritize different features or aspects of the solutions you are considering?
a list of questions for the meddpicc framework

Decision Process - What questions should you ask to map out the decision process?

  • What steps are involved in your decision-making process?
  • Who else needs to be involved in this decision before it’s finalized?
  • Are there any upcoming events or deadlines that are driving the timing of your decision?
  • How do previous decisions of a similar scale typically unfold within your organization?

Paper Process - What questions should you ask to understand the paper process?

  • What is your procurement process?
  • Are there specific legal or compliance requirements we should be aware of?
  • Can you describe any previous challenges you've encountered during the procurement or contracting process?
  • What documentation or data do you typically need from a vendor during the procurement process?

Identify Pain - What questions should you ask to identify and understand the customer's pain points?

  • What challenges are you currently facing with your existing solutions?
  • How do these challenges impact your daily operations or long-term goals?
  • How does this issue affect other aspects of your business?
  • Are there specific areas where this problem is more acute?

Champion - What questions should you ask to identify and engage a champion within the organization?

  • Who within your organization supports adopting our solution?
  • How has this champion successfully supported similar initiatives in the past?
  • What successes has your potential champion had in influencing new initiatives?
  • How can we best support your champion in advocating for our solution?

Competition - What questions should you ask to assess the competition?

  • Are you currently evaluating other solutions? If so, which ones?
  • What do you see as the strengths and weaknesses of these competing solutions?
  • What specific features or services have you found appealing in other solutions you are considering?
  • Have you had any prior experiences with our competitors, and how did those experiences influence your current preferences?

Coach - What questions should you ask to find and utilize a coach in the sales process?

  • Do you have an internal advocate who can provide insights about the organization’s needs?
  • How can this coach help us tailor our solution to better fit your requirements?
  • What specific insights has your coach provided that have been particularly helpful in understanding your needs?
  • How can we engage with your coach to ensure our proposal fully addresses your key concerns?