How to respond to We are happy we what we're using right now-cold calling objection

June 11, 2024

"We Are Happy with What We're Using Right Now"

This is a satisfaction-based objection. Showcasing unique features or improvements can help avoid this.

How to respond in 3 steps:

Step 1: Validate their objection

"I totally understand."

Step 2: Label it

"It seems like you’re satisfied with your current setup."

Step 3: Follow up with a secondary ask

"Could you share what you like most about it? There might be ways we can enhance your current experience."