"What should I ask to seal my deal?" If you're a sales representative looking for example questions to close your deal, you're in the right place! We've compiled more than 150 questions to strengthen and inspire your closing game.
1. The Assumptive Close
Technique: Assume the sale is already made to encourage a positive response. When to Use: When there's strong rapport and the customer has expressed clear interest.
Questions examples:
- "Since you’ve decided on the package, would you prefer delivery on Monday or Wednesday?"
- "When would you like us to start the implementation process?"
- "Should we schedule the training session for your team next week?"
- "Which payment method works best for you?"
- "Would you prefer the silver or gold service plan?"
- "Can we set up your account today?"
- "Should we send the contract to your email or would you prefer a hard copy?"
- "When can we expect to receive the signed agreement?"
- "Do you need any additional accessories with your purchase?"
- "Would you like to add extended warranty coverage?"
2. The Scarcity or Now or Never Close
Technique: Create a sense of urgency to prompt immediate action. When to Use: When dealing with prospects who are on the verge of commitment but need that extra push.
Questions examples:
- "We only have a few units left; should I reserve one for you?"
- "This offer expires at the end of the week. Can we finalize your order today?"
- "Our promotion is ending soon; would you like to take advantage of it now?"
- "If you sign up today, you’ll get an extra 10% off. Shall we proceed?"
- "The last spots for our workshop are filling up quickly. Would you like to secure yours?"
- "This discount is only available for the next 24 hours. Can I process your order now?"
- "Our limited edition product is almost sold out. Do you want to get yours before it’s gone?"
- "The price will go up next month. Would you like to lock in the current rate?"
- "We have a special bonus for orders placed today. Shall we add it to your cart?"
- "Our exclusive offer is about to end. Can we move forward with your purchase?"
3. The Summary Close
Technique: Summarize key benefits to solidify the decision-making process. When to Use: When the customer is seeking clarity and needs reinforcement of the value proposition.
Questions examples:
- "To sum up, our solution improves efficiency and reduces costs. How soon would you like to start?"
- "Given these benefits, can we proceed with the implementation?"
- "Considering the advantages we've discussed, when would you like us to deliver the product?"
- "Summarizing our points, do you see how this fits into your strategy?"
- "With these features in mind, would you like to move forward with the purchase?"
- "Recapping the benefits, should we get started on the paperwork?"
- "Considering everything we've covered, do you feel ready to proceed?"
- "Given the positive impact on your operations, can we finalize the agreement?"
- "Summarizing our discussion, does this align with your goals?"
- "With the outlined benefits, can we schedule the next steps?"
4. The Scale or Gauge Close
Technique: Assess the prospect's level of interest to tailor the pitch accordingly. When to Use: When you need a clear understanding of the prospect's priorities.
Questions examples:
- "On a scale of 1 to 10, how important is resolving this issue for you?"
- "How would you rate your interest in our product from 1 to 10?"
- "On a scale of 1 to 10, how confident are you that this solution meets your needs?"
- "How critical is implementing this solution for your business, from 1 to 10?"
- "On a scale of 1 to 10, how soon do you need this problem solved?"
- "How likely are you to recommend our service to others, on a scale of 1 to 10?"
- "On a scale of 1 to 10, how beneficial do you find our solution?"
- "How would you rate the importance of this feature, from 1 to 10?"
- "On a scale of 1 to 10, how urgent is it for you to address this need?"
- "How satisfied are you with our proposal, on a scale of 1 to 10?"
5. The Takeaway Close
Technique: Temporarily withdraw an offer to increase its perceived value. When to Use: When the prospect is hesitant and needs to feel the urgency.
Questions examples:
- "It seems like now might not be the right time. Should we revisit this later?"
- "If it's not a fit, I understand. Would you like to reconsider in a few months?"
- "Perhaps this isn't the best solution for you right now. Should we put this on hold?"
- "I sense some hesitation. Is it better to discuss this at another time?"
- "Maybe we should hold off until you’re ready. Does that sound good?"
- "If you’re not comfortable, we can always reconnect later. How does that work for you?"
- "I’ll take this offer off the table for now. Should we discuss it again next quarter?"
- "It’s okay if this isn’t the right fit at the moment. Can we touch base in the future?"
- "We can pause this discussion until you're ready. Does that work for you?"
- "I’ll withdraw the proposal for now. When would be a better time to revisit?"
6. The Question Close
Technique: Ask strategic questions to lead the prospect towards a positive decision. When to Use: When you want the prospect to vocalize their positive thoughts and envision the benefits.
Questions examples:
- "Do you believe our product can help you achieve your goals?"
- "How do you see our solution fitting into your current operations?"
- "What benefits do you think you’ll gain from our service?"
- "How do you feel about the advantages we've discussed?"
- "Do you think this solution will meet your needs?"
- "What are your thoughts on moving forward with this proposal?"
- "How confident are you that our product will solve your problems?"
- "Do you see this as a valuable addition to your toolkit?"
- "How do you envision our solution improving your process?"
- "What impact do you think our service will have on your business?"
7. The Sharp Angle Close
Technique: Address potential objections through a different perspective, often involving discounts or incentives. When to Use: When facing objections and needing to shift the focus to broader value.
Questions examples:
- "If we include free installation, would you be ready to sign today?"
- "Would you commit if we added a 10% discount?"
- "If we upgrade your package at no extra cost, can we close the deal?"
- "Would offering a 30-day trial seal the agreement?"
- "If we expedite delivery, would you finalize the purchase?"
- "Can we proceed if we match the competitor's price?"
- "If we extend the warranty, would that address your concerns?"
- "Would you be willing to sign if we included additional training?"
- "If we offer flexible payment terms, can we move forward?"
- "Would free support for a year convince you to buy now?"
8. The Puppy Dog Close
Technique: Allow the customer to “try out” the product or service before committing. When to Use: When the prospect needs hands-on experience to minimize perceived risks.
Questions examples:
- "Why not take our software for a 14-day trial and see how it fits?"
- "Would you like to test our product for a week before deciding?"
- "How about a month of free service to experience the benefits first-hand?"
- "Would you prefer a no-obligation trial period?"
- "Why don’t you try our solution for 30 days and decide later?"
- "How about using our service for free for two weeks?"
- "Would you be open to a trial run to see the results yourself?"
- "Can we set you up with a test account to explore the features?"
- "Why not start with a demo and decide after you’ve seen the impact?"
- "Would a hands-on trial help you make a more informed decision?"
9. The Soft Close
Technique: A subtle and non-pushy approach emphasizing collaboration and understanding. When to Use: When a gentle approach is required to build trust and allow the prospect to decide at their own pace.
Questions examples:
- "I appreciate the time you've taken to consider our options. How do you feel about moving forward?"
- "When you’re ready, I'm here to assist. Does that sound good to you?"
- "Take your time to decide. Shall we touch base next week?"
- "Feel free to reach out if you have any questions. How does that work for you?"
- "I’m here to help whenever you’re ready. Does that sound okay?"
- "No rush; let’s proceed at your pace. How do you want to move forward?"
- "Whenever you're ready, I’ll be available to assist. Does that sound good?"
- "I'm here to support your decision-making process. Shall we schedule a follow-up?"
- "Let me know when you’re comfortable to proceed. Does that work for you?"
- "I’m here whenever you’re ready to take the next step. How does that sound?"
10. The Ownership Close
Technique: Encourage the prospect to imagine owning the product or service. When to Use: When you want to create a strong emotional connection with the product or service.
Questions examples:
- "Imagine how much easier your life will be with our software handling all your scheduling needs."
- "Can you see yourself using this product daily to streamline your tasks?"
- "Picture the increased efficiency you’ll experience with our solution in place."
- "How would it feel to have this issue resolved permanently?"
- "Imagine the time you’ll save by automating this process."
- "Can you see the impact of this service on your business operations?"
- "Think about how much more productive your team will be with this tool."
- "Visualize the positive changes our product will bring to your workflow."
- "How do you think your daily routine will improve with our solution?"
- "Picture the success you’ll achieve by implementing our service."
11. The Ben Franklin Close
Technique: Help the prospect weigh the pros and cons to make a logical decision. When to Use: When the prospect is analytical and needs a logical framework to make a decision.
Questions examples:
- "Let’s list the pros and cons together. What benefits stand out to you?"
- "Can we weigh the advantages and disadvantages to see if this works for you?"
- "What are the key positives you see with this solution?"
- "Are there any downsides you’re concerned about?"
- "How do the benefits compare to the costs in your view?"
- "Shall we break down the pros and cons to make an informed decision?"
- "What’s the biggest advantage you see with our product?"
- "Are there any negative points that worry you?"
- "Can we go through the positives and negatives to decide?"
- "What are the top benefits you’re excited about?"
12. The Columbo Close
Technique: Introduce a crucial point at the very end of the conversation, after the prospect thinks the discussion is over. When to Use: When you want to leave a lasting impression with an additional benefit.
Questions examples:
- "Oh, just one more thing. Did you know our service includes free updates?"
- "Before you go, one last point: our warranty covers all repairs."
- "Just to add, we offer 24/7 customer support at no extra cost."
- "One more thing: our package includes free training sessions."
- "I almost forgot, we have a loyalty program with great rewards."
- "Before I forget, our solution integrates with your existing systems seamlessly."
- "One last thing, we provide ongoing maintenance as part of the package."
- "Oh, I should mention, our product has received excellent reviews."
- "Just a quick note, we offer flexible financing options."
- "Before I let you go, our service includes a satisfaction guarantee."
13. The Opportunity Cost Close
Technique: Highlight what the prospect stands to lose by not making the decision. When to Use: When you want to emphasize the potential negative consequences of inaction.
Questions examples:
- "By not choosing our solution, you might miss out on significant savings. Is that a risk you want to take?"
- "Have you considered the potential revenue loss if you don’t implement this solution?"
- "What’s the cost of delaying this decision for your business?"
- "How will not having this product impact your efficiency?"
- "What opportunities could you miss by not acting now?"
- "Have you thought about the competitive edge you might lose?"
- "What’s the downside of not solving this issue promptly?"
- "How much could you potentially lose by not investing in this solution?"
- "What’s the impact on your goals if you don’t move forward?"
- "What are the risks of maintaining the status quo?"
14. The Reverse Close
Technique: Turn the tables and have the prospect convince you why they should get the product or service. When to Use: When you want to gauge the prospect's enthusiasm and commitment.
Questions examples:
- "Can you tell me why you think our solution is a good fit for your needs?"
- "What makes you interested in our product?"
- "Why do you believe this service will benefit your business?"
- "Can you explain how our solution aligns with your objectives?"
- "What features of our product appeal to you the most?"
- "Why do you think our service is the best option for you?"
- "Can you share why this solution stood out to you?"
- "What convinced you that our product is the right choice?"
- "Why do you see this as a valuable investment?"
- "Can you tell me what excites you about our service?"
15. The Next Steps Close
Technique: Clearly outline the next steps to guide the prospect towards a decision. When to Use: When the prospect is ready to move forward, and you want to streamline the process.
Questions examples:
- "The next step is to finalize the contract. When would be a convenient time for you?"
- "Shall we schedule the installation for next week?"
- "Can we set up a meeting to go over the final details?"
- "When can we expect the signed agreement back?"
- "Let’s arrange a time for our team to start the onboarding process."
- "Can we book your training session for the end of the month?"
- "When would you like us to deliver the product?"
- "Shall we confirm the order and arrange payment?"
- "Can we proceed with the documentation today?"
- "When would be a good time to kick off the project?"